Frequently asked questions
We currently allow the use of the following currencies: * Bitcoins * EUR * GBP * USD * NOK * CNY * RUB * AUD * CAD
From your account information page, locate the Add Currency link. From there you will find a drop-down box that will allow you to select the currency of your choice. You can also change currencies in future at any time by using this same method.
No, we allow one registration account per person to keep things fair.
Absolutely. Our gaming license requires that we provide fair and honest gameplay for all members in accord with regulations set forth by the Curacao government.
Your deposit will show in your account immediately. You can then start enjoying our exciting array of games right away.
Many transactions are completely free. Depending on the method you use to make your deposits or the currency you choose, you may find that some deposits or withdrawals result in a small fee. Please see our Payments page for more details on this.
Each deposit must be equal to at least €10 or 0.0002 BTC. The minimal amount for withdrawal is usually 10€ or an equivalent, but it can depend on the method of withdrawal. There is no withdrawal minimum if you are using bitcoins as your currency. Please see our Payments page for additional details or contact our support service.
Almost all of our withdrawal transfer occur smoothly and are immediate. Depending on the method you chose for your deposit, it may take one or two business days for your funds to be allocated to your account. Please see our Payments page for more information on this.
Bonuses provide an extra boost and help increase your odds of a larger win. Bonuses come in various sizes, and you will be required to bet a portion of any bonuses you earn before you can request to withdraw bonus money.
From your account, select the Bonuses page. All of your active bonuses will be displayed here, along with information on how much you need to wager on each one. You may also contact our customer support team at support@Cleopatracasino.com if you need help.
Your welcome bonus will appear automatically once you make a deposit of at least €20 or 0.01 BTC. No work or extra steps are required on your part to claim the bonus.
Different games and casinos operate in various ways. Our Bonus Terms and Conditions page will provide more in-depth information on how wagering differs between different types of games.
A wagering requirement of 35X is set and applies strictly to the bonus amounts received.
Bitcoins are a fun virtual currency that has gained popularity recently. There are a variety of websites that allow you to purchase and resell bitcoins. Two of these websites are Coinbase and Cubits. Please see our Bitcoin page to find out more details about the bitcoin currency.